Complaint
We are a responsible organization. Although we have limited resources, we will solemnly handle every complaint and try hard to improve our services within reasonable and possible limits.
If you wish to make a complaint, please press the download button to download the Complaint Form and return the completed form to us by email, by fax or by post.
In making a complaint, please note the following:
(1) We do not accept complaint that is made anonymously
(2) When making a complaint, please indicate whether we may disclose your identity to the person being complained or the relevant persons
(3) If we consider the situation is serious, we may report to the police and/or the relevant regulatory bodies or organisations